Payment Integrations & Technical QA Manager
CXM
Job description
About the role
We are an international broker building a dedicated Payments Product team. As a Payment Integrations & Technical QA Manager you will own the end‑to‑end onboarding of payment providers and act as the first line of response for any payment‑related incident.
Key responsibilities
- Run the full onboarding cycle for new providers – from the initial technical call through sandbox configuration, test design, UAT, production launch and post‑release stabilisation.
- Own first‑line incident response for failed, stuck or unconfirmed transactions and drive them to resolution.
- Define and enforce the acceptance standard for new integrations, making go/no‑go decisions before launch.
- Translate provider API documentation into implementation‑ready specifications, covering edge cases, failure paths and confirmation models.
- Perform hands‑on verification using manual checkout testing, Postman callbacks and SQL queries against transaction data.
- Maintain a catalogue of payment methods, providers, integration types and known failure modes.
Required profile
- 4+ years of experience in payments, PSP integrations or fintech platforms with hands‑on ownership of integrations.
- Fluent English and Russian for daily communication.
- Ability to stay composed during incidents and communicate findings clearly to providers and engineers.
- Proactive mindset with a willingness to propose improvements and work independently.
Required skills
- API integration and webhook handling.
- Postman (or equivalent) for API testing.
- SQL for querying transaction data.
- Diagnosing live payment incidents from logs and API responses.
- Using AI tooling in daily work.
What we offer
- Fixed monthly compensation (dependent on experience).
- Fully remote work within GMT to GMT+4 time zones.
- End‑to‑end ownership of providers from first call to production.
- Scope that grows with the business, including cards, alternative methods and new entities.
- Corporate AI tooling integrated into the workflow.
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Published 2 hours ago
Expires 1 month from now
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