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Payment Integrations & Technical QA Manager

CXM

Nouveau Remote
Remote Mid 🇬🇧 English
Webhooks Postman SQL AI tooling

Description du poste

About the role

We are an international broker building a dedicated Payments Product team. As a Payment Integrations & Technical QA Manager you will own the end‑to‑end onboarding of payment providers and act as the first line of response for any payment‑related incident.

Key responsibilities

  • Run the full onboarding cycle for new providers – from the initial technical call through sandbox configuration, test design, UAT, production launch and post‑release stabilisation.
  • Own first‑line incident response for failed, stuck or unconfirmed transactions and drive them to resolution.
  • Define and enforce the acceptance standard for new integrations, making go/no‑go decisions before launch.
  • Translate provider API documentation into implementation‑ready specifications, covering edge cases, failure paths and confirmation models.
  • Perform hands‑on verification using manual checkout testing, Postman callbacks and SQL queries against transaction data.
  • Maintain a catalogue of payment methods, providers, integration types and known failure modes.

Required profile

  • 4+ years of experience in payments, PSP integrations or fintech platforms with hands‑on ownership of integrations.
  • Fluent English and Russian for daily communication.
  • Ability to stay composed during incidents and communicate findings clearly to providers and engineers.
  • Proactive mindset with a willingness to propose improvements and work independently.

Required skills

  • API integration and webhook handling.
  • Postman (or equivalent) for API testing.
  • SQL for querying transaction data.
  • Diagnosing live payment incidents from logs and API responses.
  • Using AI tooling in daily work.

What we offer

  • Fixed monthly compensation (dependent on experience).
  • Fully remote work within GMT to GMT+4 time zones.
  • End‑to‑end ownership of providers from first call to production.
  • Scope that grows with the business, including cards, alternative methods and new entities.
  • Corporate AI tooling integrated into the workflow.

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