Transport Claims Expert

About the role

Girteka is looking for a detail-oriented and analytical Claims Expert to handle insurance claims, assess relevant documentation and ensure they are processed accurately and efficiently. The role suits someone proactive, well organised and able to communicate effectively with internal and external stakeholders, with experience in the insurance industry and strong analytical skills.

Key responsibilities

• Review and assess transportation, traffic accident, damage and loss claims.
• Investigate incidents, gather evidence and determine liability.
• Collect, verify and maintain claim-related documentation and records.
• Communicate and negotiate with insurers, lawyers, experts and other stakeholders.
• Monitor claims and ensure timely and efficient resolution.
• Prepare reports and analyse claim trends and settlements.
• Identify opportunities to improve claims management processes.
• Support team members during absences and carry out other tasks assigned by the direct manager.

Required profile

• Higher education degree in any field.
• Good command of written and spoken English and Russian.
• Analytical and problem-solving skills, strong attention to detail and accuracy.
• Excellent communication and negotiation skills, and ability to prioritise tasks and meet deadlines.
• Adaptability, organisation and a proactive, continuous-improvement mindset.

What we offer

• Base monthly salary from 3,850 to 4,800 GEL (before tax), depending on experience and fit.
• Career opportunities: around 30% of colleagues advance within the company each year.
• Learning and development through internal and external training, seminars, mentoring and language courses.
• Health insurance, free fruit in the offices, birthday day off, holiday gifts and partner discounts.
• Work anniversary rewards, values-based recognition and collaboration in international teams.