Senior Employee Relations Partner

About the role

Join our HR team as a Senior Employee Relations Partner, acting as a trusted advisor to senior HR Business Partners and senior leadership. You will lead complex employee relations investigations and performance management cases, ensuring fair, legally defensible outcomes while supporting our scaling culture.

Key responsibilities

• Lead end‑to‑end investigations into complex employee relations matters such as misconduct, discrimination, retaliation, and policy violations.
• Conduct structured interviews, assess credibility, synthesize evidence, and produce clear, legally defensible findings and recommendations.
• Partner closely with Legal to manage risk, set escalation thresholds, and ensure compliance with regional legal and cultural differences.
• Advise on high‑risk performance cases, including performance improvement plans, coaching, and involuntary separations.
• Ensure performance processes follow documented frameworks with clear expectations, timelines, and success metrics.
• Act as a subject‑matter expert in multi‑state and global employment law and internal policy frameworks.
• Maintain rigorous documentation standards and audit readiness across all employee relations and performance cases.
• Coach managers on feedback delivery, documentation, difficult conversations, and escalation of employee relations matters.
• Analyze case data to identify patterns, policy gaps, and organizational friction points, driving improvements to playbooks and workflows.
• Design and deliver manager education on performance management rigor and documentation best practices.

Required profile

• Senior individual contributor with extensive experience leading complex employee relations and performance management cases.
• Deep knowledge of employment law across multiple states and global jurisdictions.
• Proven ability to partner with HR Business Partners, Legal, and senior leadership to resolve issues swiftly and fairly.
• Strong analytical, investigative, and documentation skills with a focus on risk mitigation and compliance.
• Commitment to equitable outcomes and strengthening organizational culture.

Required skills