Receptionist

About the role

Join the dynamic team at ibis Styles Old Tbilisi as a Receptionist, providing warm, efficient service to guests in the heart of Georgia's capital. You will be the first point of contact, ensuring every stay is memorable.

Key responsibilities

• Deliver courteous check‑in and check‑out services and respond promptly to guest requests throughout their stay.
• Accurately manage guest accounts, posting charges in a timely manner.
• Apply strict security procedures for cash, credit transactions, key issuance and guest confidentiality.
• Facilitate clear communication between guests and all hotel departments, both verbally and in writing.
• Operate the switchboard efficiently, greeting callers per Accor policy and routing calls to the appropriate teams.
• Perform additional duties as assigned by management and supervisors.

Required profile

• At least one year of front‑desk experience, preferably in a hotel environment.
• Fluent in Georgian and English; additional languages are a plus.
• Familiarity with Opera PMS is advantageous.
• Ability to thrive in a fast‑paced, multitasking environment.
• Flexibility to work varied shifts.
• Positive attitude, friendly personality and a desire to grow within the hotel community.

Required skills

• Opera PMS

What we offer

• Professional development opportunities
• Health insurance
• Food provision during shifts
• Corporate discounts across Accor network facilities