Tour Leader - Armenia, Georgia & Azerbaijan

About the role

Intrepid Travel is recruiting Tour Leaders for its South Caucasus tours covering Armenia, Georgia and Azerbaijan. As the face of Intrepid on the road, you will create meaningful travel experiences, help travellers connect with local cultures and communities, and share the stories, traditions and experiences that make the region unique. You will work independently while being supported by Intrepid's wider team.

Key responsibilities

• Lead tours throughout Armenia, Georgia and Azerbaijan, balancing customer service, safety, trip management and problem-solving.
• Navigate unexpected challenges and deliver unforgettable journeys for travellers.
• Travel to and from the trip starting location, which is included; some tours last up to four weeks.

Required profile

• Excellent communication skills in English and at least one local language.
• Strong customer service experience and the ability to build rapport with a wide range of travellers.
• Travel experience throughout the South Caucasus and a passion for sharing knowledge of the region.
• Experience in customer-facing, tourism, guiding, hospitality or similar roles.
• Full right to work across the South Caucasus region.
• Availability during peak travel seasons (May to June and September to October); training and onboarding dates are shared during recruitment.

Required skills

• Basic computer skills, including email, Microsoft Word and Excel.

What we offer

• A free Intrepid trip after leading enough trips.
• Diverse departures throughout the year, with travel to and from the start point included.
• Meals and accommodation often included, sometimes where guests stay.
• Learning and development programmes, e-learning and tour leader training.
• Career opportunities within travel and travel discounts.
• Awards nights, recognition for top performers and the chance to attend the Global Summit.
• Opportunity to support Intrepid Foundation not-for-profit projects.