Russian and English Speaking Trust and Safety Customer Expert

About the role

We are looking for a bilingual Russian‑English Trust and Safety Customer Expert to join our moderation team in Tbilisi. You will help ensure a safe and positive experience for users by reviewing user‑generated content and enforcing community guidelines.

Key responsibilities

• Monitor social media content, including videos, comments and hashtags, to identify and remove abusive, violent or inappropriate material.
• Escalate any content that violates platform policies.
• Maintain accurate transaction and moderation data.
• Collaborate with the team to continuously improve moderation processes.

Required profile

• Fluent in Russian (spoken and written) and strong English communication skills.
• Emotional resilience and the ability to work independently.
• Willingness to work shifts, weekends and public holidays.
• Strong attention to detail.

Required skills

• Good technical understanding.

What we offer

• Competitive gross salary up to 2 600 GEL per month (2 300 GEL for the first six months).
• Performance bonuses, night‑shift allowances and referral bonuses.
• Paid health insurance for you and your family.
• Paid training and fast career growth – promotion to senior level possible after six months.
• Well‑being programs including yoga, pilates, psychological support and corporate partner benefits.
• Modern office on Chavchavadze Avenue with chill‑out and gaming zones, plus late‑shift transportation.