Georgian & English Speaking Operations Customer Expert (Tbilisi)

About the role

We are looking for a bilingual Georgian and English Operations Customer Expert to join our Global Marketplace team in Tbilisi. In this role you will safeguard the user experience, review content, and support e‑commerce transactions while representing the brand’s values.

Key responsibilities

• Ensure a safe and positive environment for users by applying community guidelines and relevant laws.
• Accurately maintain transaction data and flag inappropriate content using digital platforms.
• Act as a brand advocate, quickly addressing issues that affect the community.
• Collaborate with teammates to achieve performance targets and foster a supportive work atmosphere.

Required profile

• Fluent Georgian (spoken & written) and good English proficiency.
• Bachelor’s degree.
• Strong emotional resilience and decision‑making ability.
• Willingness to work shifts, weekends, and public holidays.
• At least one year of experience in content moderation or a related field (preferred).

Required skills

• Computer skills.
• Comfort using digital platforms to review and flag content.

What we offer

• Gross salary up to GEL 2000 for the first 6 months, then GEL 2200 thereafter.
• Referral, life‑event, and performance bonuses.
• Paid health insurance for you and your family.
• Paid training and fast career growth (possible promotion after 6 months).
• Wellbeing programs: yoga, pilates, events, psychological support.
• Corporate benefits with partner companies and a modern office on Rustaveli Avenue.