End User Computing (EUC) Manager – Remote

About the role

We are seeking an End User Computing (EUC) Manager to build and improve the workplace technology environment across the organization. The role is proactive and hands‑on, owning employee devices, corporate accounts, SaaS access, IAM, asset management, onboarding/off‑boarding automation, and the overall digital employee experience. You will collaborate closely with Security, IT, vendors, and business teams to ensure secure, reliable, and convenient access to tools.

Key responsibilities

• Own and improve the end‑user technology environment, including laptops, mobile devices, corporate accounts, Google Workspace, Slack, and SaaS access.
• Manage IAM, SSO, access policies, and secure access to key SaaS applications.
• Build and automate onboarding/off‑boarding workflows, covering account provisioning and access revocation.
• Manage endpoint security and device lifecycle for remote and distributed teams.
• Maintain asset management processes: hardware inventory, regular reviews, and lifecycle replacement.
• Oversee Service Desk operations to ensure fast, high‑quality issue resolution.
• Manage vendors, SaaS providers, licenses, and contracts to avoid unused or overlapping tools.
• Standardize EUC processes, driving self‑service, automation, and zero‑touch provisioning.

Required profile

• 7+ years in IT, with 3–5 years in End User Computing, Workplace Technology, IT Support Management, Client Services, or Desktop Engineering.
• Strong hands‑on experience with Google Workspace and Slack administration.
• Experience with IAM, SSO, IdP, and access management.
• Experience with MDM/UEM tools such as Jamf, Google Endpoint Management, Workspace ONE, or similar.
• Understanding of endpoint operating systems: macOS, Windows, and mobile platforms.
• Experience with ITSM processes and tools (incident, asset, change management) using Jira Service Management, ServiceNow, or similar.
• Ability to work with vendors and managed service providers.
• Proactive approach to identify problems and improve processes.
• Russian: full professional proficiency; English: B2 level or higher.

Required skills

• Google Workspace
• Slack
• IAM / SSO / IdP
• Jamf
• Google Endpoint Management
• Workspace ONE
• macOS
• Windows
• Mobile platforms
• Jira Service Management
• ServiceNow

What we offer

• Fully remote work from anywhere in the world
• Flexible working hours focused on results
• 20 working days of vacation plus 12 additional bonus days
• Paid sick leave with no bureaucracy
• Compensation for courses, certifications, and training programs
• Real ownership of workplace technology in a fast‑growing crypto ecosystem