Customer Support Agent – Ukrainian Language (Tbilisi)
Concentrix · Tbilissi
Description du poste
About the role
Concentrix is looking for a Customer Support Agent who is fluent in Ukrainian to join its new office in Tbilisi. You will be part of a diverse team that delivers high‑quality service to end‑customers through phone, chat, and email.
Key responsibilities
- Provide excellent customer service for all enquiries.
- Identify and deliver the right solution for each individual problem.
- Communicate product information and promotions clearly.
- Maintain accurate records of interactions.
Required profile
- Strong communication skills in written and spoken Ukrainian.
- English proficiency at B1 level.
- High school diploma or equivalent.
- Problem‑solving ability and a positive, flexible attitude.
- Solid computer literacy.
Required skills
What we offer
- Flexible working hours for a good work‑life balance.
- Competitive salary and performance bonus.
- Medical and life insurance.
- Internet allowance, meal vouchers, and holiday pay.
- Career development opportunities and team events.
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Concentrix
Tbilissi
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