Loyalty Specialist - Sales & Business Development

About the role

Mastercard Loyalty Solutions, the world's largest loyalty company and a service division of Mastercard, is looking for a Loyalty Specialist in Tbilisi to drive sales of loyalty platforms, solutions and card benefits. The role suits someone with strong business development skills and a solid understanding of technology platforms, able to manage complex projects across many internal and external stakeholders.

Key responsibilities

• Lead sales of loyalty platforms, solutions and card benefits, aiming to meet and exceed revenue targets.
• Build and maintain relationships with key decision-makers such as issuers and merchants to sell loyalty products.
• Explain the technical aspects of loyalty platforms and guide clients through implementation and customer journey strategies.
• Act as a trusted advisor, identifying client needs and offering tailored loyalty and card benefits solutions.
• Manage multiple client accounts, opportunities and projects at once, and monitor industry trends and competitors to refine sales strategy.

Required profile

• Undergraduate degree; MBA or relevant postgraduate degree recommended.
• Years of sales experience selling technology solutions, ideally in loyalty programs, in financial services, digital, retail, consumer or B2B sectors.
• Extensive business development experience in the EEMEA region with an established network there.
• Fluency in English and Russian is a must, with excellent communication and presentation skills.
• Background in consulting or technology is highly beneficial; banking experience is a plus.

Required skills

• Strong understanding of loyalty platforms, digital technologies, marketing services and implementation processes.
• Ability to simplify technical details for non-technical stakeholders.
• Ability to manage a multi-stakeholder environment and align clients and internal teams.