General Affairs Program Operations Specialist

About the role

The General Affairs Program Operations Specialist provides operational leadership for a broad set of administrative functions that keep the organization running smoothly. This role ensures safe, efficient, and supportive workplace environments while aligning daily activities with company policies and compliance standards.

Key responsibilities

• Lead cross‑functional projects such as system implementations, infrastructure upgrades, workspace renovations, and process improvements, defining scope, budget, and timelines.
• Monitor day‑to‑day operations of production support facilities, meeting rooms, shared spaces, and related programs, conducting inspections and corrective actions.
• Maintain accurate records of administrative processes, regulatory filings, and operational documentation, streamlining workflows with digital tools.
• Source, evaluate, and manage third‑party vendors, draft and negotiate service agreements, and conduct performance reviews using scorecards.
• Operate and improve employee support services including cafeteria, janitorial, team wear, event planning, vending, and other business operation programs.
• Monitor expenditures, analyze variances, prepare regular operational and financial reports, and identify cost‑saving opportunities.

Required profile

• Operational leadership experience across administrative functions.
• Proven ability to lead small to medium cross‑functional projects.
• Experience in facility and operations management.
• Background in vendor and contract management.
• Experience delivering employee services and welfare programs.
• Strong budgeting and financial reporting skills.

Required skills