Deputy Head of Direct Sales

About the role

A large-scale international real estate and infrastructure development project, backed by investors from the UAE, is looking for a Deputy Head of Direct Sales in Tbilisi. The role takes full ownership of the direct sales team, the sales funnel performance, direct sales revenue and day-to-day sales operations, working closely with Marketing and the Call Center to turn qualified leads into sales and revenue. It supports a team of 3-5 direct sales managers.

Key responsibilities

• Manage direct sales performance to meet the sales plan and support the sales managers
• Develop, implement and maintain sales procedures, standards and sales scripts, and monitor measurable sales KPIs
• Train and coach the team on scripts, techniques, objection handling and argumentation
• Enforce lead response time and follow-up quality standards (SLA) and help provide regular reporting on funnel performance and revenue
• Support special sales promotions, identify CRM and automation needs, update sales materials with Marketing, collect customer insights and coordinate with other sales channels
• Coordinate with Marketing, CRM/IT and other teams on direct-sales initiatives

Required profile

• Minimum 3 years of experience in sales with a complex sales cycle
• Minimum 1 year as a Deputy Head of Sales, Senior Sales Manager or Team Lead
• Experience selling real estate or other high-value B2C products (luxury automotive, private aviation, yachts, luxury travel, hospitality)
• Georgian and English at professional level; Hebrew or Arabic is an advantage

Required skills

• Full sales cycle: qualification, needs identification, presentation, follow-up, negotiation and closing
• Sales funnel management and conversion tracking
• CRM systems management
• Call audits, coaching and performance feedback

What we offer

• Participation in a large-scale international investment and development project
• Dynamic, professional and fast-paced environment
• Career growth and professional development opportunities
• Exposure to an international investment structure supported by UAE-based investors