Customer Support Specialist (Live Chat)
N1 Partners Group · Tbilissi
Job description
About the role
We are seeking a motivated Customer Support Specialist to handle live chat and email inquiries for our rapidly growing IT product and iGaming company. The role requires a customer‑centric mindset and the ability to work in a fast‑paced environment.
Key responsibilities
- Respond to customer queries via live chat and email.
- Assist in solving customer problems and current issues.
- Prepare and submit daily reports.
- Work a 2/2 shift schedule (12‑hour shifts alternating day and night).
Required profile
- Fluency in English.
- Sociability and stress tolerance.
- Experienced PC user.
- Strong communication and interpersonal skills with a customer‑centric approach.
- Strong problem‑solving abilities and composure in challenging situations.
- Self‑organization, willingness to learn and grow.
- Positive attitude and team player mindset.
What we offer
- Paid 4 sick days and 1 day off per calendar year.
- Sports program compensation.
- Generous referral program.
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Published 4 days ago
Expires 1 month from now
20 views · 0 interested
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N1 Partners Group
Tbilissi