Authorizations Representative (Remote)

About the role

Pharmbills supports U.S. healthcare providers with operational solutions that help patients receive timely care. As a remote Authorizations Representative based in Georgia, you will manage insurance authorization requests, keep patient records accurate and coordinate documentation between patients, providers and internal teams so that services are approved efficiently.

Key responsibilities

• Submit and track insurance authorization requests.
• Follow up with insurance providers on pending approvals.
• Maintain accurate authorization and patient records.
• Review and collect required documentation from patients and clinicians.
• Monitor authorization statuses and resolve documentation issues.
• Collaborate with Admissions, Authorizations and other internal teams.
• Support administrative tasks such as inbox management and appointment coordination.

Required profile

• Strong attention to detail and organizational skills.
• Ability to manage several priorities in a fast-paced environment.
• Excellent communication and problem-solving abilities.
• Experience in healthcare administration, authorizations, medical billing or customer support is a plus.

Required skills

• Comfortable working with databases and administrative systems.

What we offer

• Stable, long-term engagement with growth paths.
• Full onboarding and ongoing training.
• Professional development and exposure to U.S. healthcare revenue cycle best practices.
• A collaborative international team and culture.