Receptionist

About the role

The Receptionist at Wyndham Batumi is the first point of contact for guests, ensuring a warm welcome and smooth check‑in and check‑out experience. Working full‑time on‑site, you will support the front office team in delivering the high standards expected of a 5‑star hotel.

Key responsibilities

• Greet guests, register arrivals, and manage check‑in/check‑out procedures.
• Answer and direct phone calls, handle reservations, and respond to guest inquiries.
• Process payments, maintain accurate guest records, and handle documentation.
• Coordinate with housekeeping and other departments to fulfill guest requests promptly.
• Keep the reception area tidy, professional, and welcoming at all times.

Required profile

• Strong customer service and communication abilities.
• Professional phone etiquette and ability to manage multiple lines.
• Excellent organizational skills, attention to detail, and a welcoming demeanor.
• Flexibility to work evenings, weekends, and holidays as needed.
• Previous experience in hospitality or front‑desk roles is preferred.

Required skills

• Proficiency with standard office software (e.g., Microsoft Office: Word, Excel, Outlook).

What we offer

• Competitive salary in a dynamic 5‑star hotel environment.
• Opportunities for professional development and career progression.
• Employee discounts on hotel services and amenities.