Loss Prevention Officer

About the role

Sheraton Hotels & Resorts is hiring a Loss Prevention Officer for its property in Batumi, Georgia. This is a full-time, non-management position focused on protecting the property and assisting guests.

Key responsibilities

• Patrol all areas of the property and assist guests with room access
• Monitor CCTV, perimeter alarms, duress alarms and the fire life safety system
• Lock property entrances when required and conduct daily physical hazard inspections
• Respond to accidents, call EMS or give first aid/CPR, and help guests and employees during emergencies
• Defuse disturbances, escort unwelcome persons and handle interruptions and complaints
• Complete incident reports, shift summaries and daily activity reports, and investigate incidents while gathering evidence
• Maintain confidentiality of security and property reports and follow company policies and safety training
• Welcome guests, anticipate their needs and assist people with disabilities

Required profile

• High school diploma or G.E.D. equivalent preferred
• No related work experience or supervisory experience required
• Ability to stand, sit or walk for long periods and move quickly in response to incidents
• Able to lift and carry objects up to 50 pounds unaided and over 75 pounds with assistance
• Some states may require additional licensing or registration