Trade Platform Operations Lead

About the role

We are seeking a Trade Platform Operations Lead to take full ownership of our MT4/MT5 trading platform. This hands‑on, turnaround position will move the platform from an outsourced model to a fully internal operation, with direct visibility to the CEO and significant autonomy.

Key responsibilities

• Own MT4/MT5 infrastructure, ensuring stability, uptime and performance.
• Audit the current setup and establish reliable uptime, incident and MTTR baselines.
• Build monitoring and observability using tools such as Grafana, Prometheus, Datadog or equivalents.
• Create and maintain incident‑response, recovery and preventive‑maintenance playbooks.
• Lead critical production incidents, conduct root‑cause analysis and drive continuous improvement.
• Recruit, mentor and manage a 24/7 platform operations team with global coverage.
• Manage relationships with MetaQuotes, Microsoft and other infrastructure vendors.
• Report reliability metrics, risks and progress to senior leadership.

Required profile

• Hands‑on experience operating MT4/MT5 infrastructure for a broker, prop firm or similar trading environment.
• Strong production troubleshooting and incident‑management background.
• Proven ability to lead a technical operations team, preferably with 24/7 coverage.
• Excellent communication skills and comfort reporting directly to executives.

Required skills

• MT4 / MT5 platform administration
• Grafana, Prometheus, Datadog, Zabbix, ELK
• Monitoring and observability implementation
• Incident‑response and runbook creation
• Infrastructure, networking and server administration
• Vendor and external platform management

What we offer

• Direct access to the CEO and real operational authority
• Opportunity to build the function from the ground up
• Fully remote work with no timezone restrictions
• Performance bonus linked to measurable reliability improvements