Senior BPM Engineer / Systems Analyst

About the role

We are looking for a Senior BPM Engineer / Systems Analyst to design, implement and maintain advanced business process automation solutions. You will work on customer‑support workflows, integrating AI components and ensuring reliable operation in production environments.

Key responsibilities

• Design and implement BPMN processes and DMN decision tables in Camunda 8 for both new and existing customer‑support automation.
• Configure and maintain logic and prompts in no‑code AI platforms, including voice‑bot call flows and LLM classifiers.
• Support, debug and continuously improve active automation scenarios in Camunda, delivering quick fixes in production.
• Integrate processes with internal and external systems using REST APIs, JSON and message brokers such as Kafka.
• Collaborate with product, technical and analytics teams to align automation with business goals.
• Champion new technologies, AI integrations and promote an automation‑first culture across the organization.

Required profile

• Minimum 3 years of hands‑on experience with production BPM engines, covering end‑to‑end design and deployment of executable BPMN/DMN processes.
• Strong background with Camunda 7 or 8 in live environments.
• Solid understanding of BPMN 2.0, DMN and FEEL.
• Proven experience integrating systems via REST API, JSON and Kafka.
• Interest in modern AI/LLM solutions for business‑process integration.
• Ability to gather and clarify technical requirements independently and work closely with both business and technical stakeholders.

Required skills

• Camunda 7/8
• BPMN 2.0
• DMN and FEEL
• REST API development
• JSON handling
• Apache Kafka
• SQL for data validation
• No‑code/low‑code AI platforms
• Prompt engineering
• AI/LLM integration concepts

What we offer

• Flexible schedule with remote‑work opportunities.
• Supportive, ambitious team focused on growth and collaboration.
• Internal programs for soft‑skill development, leadership training and adaptation.
• Partial reimbursement for external training and conferences.
• Corporate English school with group lessons and speaking clubs.
• Corporate discounts on hotels and travel services.
• Extra non‑working day (MyTime Day Off) without loss of compensation.