Quality Assurance Engineer Specialist – Electronics/Mechanic

About the role

The Quality Assurance Engineer Specialist supports Hyundai Motor Group Metaplant America by monitoring field quality, analyzing warranty data, and driving improvement initiatives for electronic and mechanical components.

Key responsibilities

• Develop, update, and maintain detailed reports on field quality status (e.g., 3‑month, 12‑month, 36‑month metrics) for management.
• Respond promptly to data requests from supporting departments and cross‑functional teams to accelerate quality improvement activities.
• Notify Improvement Specialists and Account Managers of emerging quality issues based on warranty claim analysis and follow‑up.
• Coordinate and update the improvement database, documenting activities, implementation dates, and current status of quality issues.
• Analyze field claim data, recall, and campaign issues and recommend corrective actions.
• Review warranty field claims for correct processing and request changes as needed.
• Prepare Early Warning Reports (EWR) for launched models and share them with HMGMA.
• Perform any additional tasks assigned by management.

Required profile

• Bachelor’s degree in Engineering, Engineering Science, Business Administration, or a related field (preferred).
• 0–5 years of relevant experience, with 1–3 years preferred in the automotive industry.

Required skills

What we offer

• Opportunities for growth, flexible work arrangements, and competitive compensation.
• Comprehensive medical, vision, and dental insurance.
• Paid holidays, paid time off, and a competitive 401(k) retirement plan.