Production Order Administrator (Italian and English)

About the role

Xometry is looking for a Production Order Administrator to strengthen its Operations team. The role manages production order execution through the manufacturing partner network and resolves unexpected issues that arise during production. It is a fully remote position.

Key responsibilities

• Supervise the processing of production orders and document them in the internal CRM and ERP systems
• Select suitable contractors from the database of production partners
• Control dates and dispatch, organize deliveries and oversee product quality control
• Track payments and work with customers
• Solve problems and special cases with customers and manufacturers during order processing

Required profile

• Fluent English and Italian (B2 or higher), including business correspondence; this is the primary requirement
• At least 1 year of relevant experience in procurement, logistics or order management
• Experience with engineering orders and with transactional IT systems for automating sales, production and logistics is an advantage
• Willingness to work paid overtime and to be available for urgent questions outside business hours
• Desire to work in a fast-growing business and to take part in process automation

Required skills

• CRM and ERP systems
• Order management and logistics coordination

What we offer

• A comfortable workplace with stable internet access and the ability to join conference calls
• 100% home office