Junior Full Stack Developer (NOC Support)

About the role

Helfy is looking for Junior Full Stack Developers to join its growing team in Tbilisi and help keep its platform stable and running 24/7. During the day, you act as the NOC (Network Operations Center) while the SRE team is offline: supporting the Customer Support team with technical issues, monitoring system health, investigating incidents and solving problems quickly. The position is on site in Kostava str., Tbilisi.

Key responsibilities

• Monitor system health, performance, logs and alerts during your shift
• Act as the first technical point of contact for the Customer Support team
• Investigate and resolve technical issues reported by CS or detected via monitoring
• Debug backend and frontend issues (React + Node.js stack)
• Support incident response and ensure proper escalation when needed
• Identify recurring problems and propose long-term fixes
• Write clear technical notes and shift handover updates
• Collaborate with SRE and development teams to improve system reliability
• Maintain internal documentation for common issues and solutions

Required profile

• Fluent English (the team is international)
• 0-2 years of experience with React, Node.js and Express.js
• Knowledge of MySQL databases
• Strong interest in software development and a tech enthusiast with a strong problem-solving mindset

Required skills

• React, Node.js, Express.js
• MySQL
• Next.js is a plus

Schedule: 40 hours per week across 8-hour shifts (morning 8:00-16:00, evening 16:00-00:00, night 00:00-08:00).