IT Administrator - Microsoft 365

About the role

An IT Administrator with hands-on Microsoft 365 experience is sought to support the IT environment alongside the senior members of the team. The ideal candidate has a solid foundation in Microsoft 365, Entra ID and Intune, understands networking and security basics, and wants to grow in an enterprise IT setting.

Key responsibilities

• Support and administer Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive.
• Manage users, groups, licences, permissions and MFA through Microsoft Entra ID.
• Manage corporate devices with Microsoft Intune, including enrolment, compliance policies and application deployment.
• Monitor Microsoft Defender alerts and support endpoint protection; assist with DLP and compliance policies.
• Troubleshoot Microsoft 365, email, access and device issues, escalating complex cases to senior colleagues.
• Assist with Active Directory, Windows, backup, patching and general IT infrastructure, and help with firewall and network administration where needed.
• Maintain technical documentation, procedures and IT asset information, and work with vendors on infrastructure and security projects.

Required profile

• 2 to 4 years of experience in IT administration or IT support, including Microsoft 365.
• Good working knowledge of Exchange Online and Microsoft Entra ID / Azure AD.
• Hands-on experience with Microsoft Intune, or willingness to grow in this area.
• Experience with Windows environments and Active Directory.
• Understanding of networking concepts such as TCP/IP, DNS, DHCP and VPNs.
• Good troubleshooting, independent and teamwork skills, and communication and documentation skills.

Required skills

• Basic knowledge of Microsoft Defender, MFA and Conditional Access.
• Advantages: Fortinet / FortiGate or Cisco networking, Microsoft Azure PowerShell, basic cybersecurity, risk and compliance, backup and disaster recovery.
• Certifications such as Microsoft 365 Fundamentals, Azure Fundamentals or CCNA are an advantage.