Digital Services Officer – Tskhaltubo

About the role

The Digital Services Officer will join the Retail Branch Management Department of the Bank of Georgia, working in the service centre in Tskhaltubo. This entry‑level position is ideal for students in their final years of study or recent graduates who want to start a career in banking.

Key responsibilities

• Assist customers who contact the service centre through remote channels.
• Introduce, propose and activate the bank’s products remotely.
• Manage customer queues and redirect requests efficiently.
• Learn and apply the bank’s processes and product portfolio.

Required profile

• Active, with well‑developed communication skills.
• Enjoy meeting new people and providing assistance.
• Student in the 3rd or 4th year of study, or a recent graduate.
• Motivated to explore the banking sector and develop a long‑term career at the Bank of Georgia.

Required skills

What we offer

• Full‑time schedule with a fixed salary of 700 GEL per month plus a monthly performance bonus.
• Two‑week theoretical and practical training to develop banking knowledge and personal skills.
• Comfortable workspace in a standard service centre.
• Opportunities for career progression within the bank, including possible moves to other positions after six months.