Senior Account Manager (Creator Partnerships)

About the role

Social Discovery Group is seeking a Senior Account Manager to lead creator and agency relationships, enhance communication efficiency, and drive creator‑driven traffic performance across its global social entertainment platforms. The role is fully remote, collaborating with cross‑functional teams to streamline processes and improve creator payouts.

Key responsibilities

• Build and automate account management processes to improve communication flows, problem‑solving, and performance tracking.
• Gather creator and agency insights, monitor industry trends, and translate feedback into product direction.
• Ensure high standards of creator representation, including content quality and chat standards.
• Increase effectiveness of creator‑driven promotion, oversee weekly promotion delivery checks, and enable creators to promote new product features.
• Coordinate cross‑functional processes for the Creator Cabinet initiative and integrate internal tools into creators’ daily workflows.
• Unify creator analytics across systems into a centralized performance platform.
• Monitor and improve creator payout operations to ensure timely and accurate payments.

Required profile

• Strong financial and analytical proficiency with advanced Excel skills (formulas, pivot tables, dashboards) and knowledge of accounting and invoicing.
• Experience with digital and AI platforms such as Higgsfield and Atlas Cloud, and analytics tools like Superset for KPI monitoring.
• Proven ability to manage projects and coordinate workflows using tools such as Slack, Jira, and internal systems.
• High emotional intelligence and excellent communication skills for building trust with diverse personalities.

Required skills

• 1C
• Excel (advanced formulas, pivot tables, data analysis, reporting, dashboard creation)
• Higgsfield
• Atlas Cloud
• Superset
• Slack
• Jira

What we offer

• Remote‑first work environment with a global team of digital nomads.
• Recognition as a two‑time “Great Place to Work” winner (USA & Japan) and a Top‑5 company for work‑from‑anywhere jobs.
• Opportunity to shape socially impactful products in the social discovery sector.