Junior Partner Account Manager (Spanish, Russian & English)

About the role

Social Discovery Group (SDG) is a group of social discovery companies that connects people online across cultures and regions, and its international team of digital nomads works remotely from around the world. It is looking for a Junior Partner Account Manager fluent in Spanish, Russian and English to join its Quality Compliance team within the Content & Service Quality Operations department.

Key responsibilities

• Independently manage operational and analytical tasks from goal setting through execution and result control
• Analyze statistics, reports and key partner performance metrics to identify quality improvement opportunities
• Develop and implement quality sufficiency and strategies with the team and cross-functional stakeholders
• Support and manage partners in Bitrix CRM, including complex and non-standard requests
• Contribute to improving partner-related processes and tools (CRM, reporting, files, internal guidelines)
• Collaborate with internal teams on efficiency and cost optimization

Required profile

• Spanish and Russian at C1+ level (reading, writing, communication)
• English at B1+ level (reading, writing, communication)
• Experience negotiating, working with contractors, partners and claims
• Excellent communication skills

Required skills

• Confident work with data in tables (Google Sheets, Excel)
• Advanced use of Google Workspace

What we offer

• Full-time remote work
• 28 calendar days of vacation per year and 7 wellness days
• Bonuses up to $5,000 for recommending successful applicants
• 50% payment for professional training, international conferences and meetings
• Corporate discount for English lessons and health benefits, with up to $1,000 gross per year per employee to buy health insurance or cover medical fees
• Equipped workplace in offices or co-working spaces, or reimbursement of workplace costs up to $1,000 gross once every 3 years
• Gamified gratitude system with bonuses exchanged for merchandise, team-building activities and massage certificates