Implementation Project Manager, Customer Implementation Services

About the role

Mastercard is seeking an Implementation Project Manager to lead cross‑functional teams that deliver electronic payment processing solutions to financial institutions. The role is based in Tbilisi and involves direct interaction with customers to ensure successful end‑to‑end implementation of new payment services.

Key responsibilities

• Lead a cross‑functional implementation team of technical and non‑technical experts from Mastercard and the client.
• Deliver standard to complex implementation activities while maintaining quality and reliability.
• Serve as the central point of contact for customers throughout the project lifecycle.
• Assess and document customer requirements and their impact on Mastercard’s core and non‑core processing platforms.
• Define scope, plan, and drive implementation projects using the global project coordination methodology.
• Manage multiple implementation projects in parallel.

Required profile

• 4‑8 years of relevant experience in information technology and payment processing.
• Strong understanding of network technology, applications, and project management principles.
• Knowledge of payment transaction processing formats and host‑interface testing services.
• Bachelor’s degree in IT, Computer Science, Exact Sciences, Business or equivalent experience.
• Excellent verbal and written communication skills in Russian and English.

Required skills

• Information Technology systems
• Network technology
• Applications development/management
• Project management
• Payment transaction processing formats
• Customer host interface testing

What we offer

• Opportunity to work on global payment solutions with a leading financial services brand.
• Collaborative, fast‑moving environment with exposure to cutting‑edge technology.