iGaming Sales Specialist – Player Conversion & Revenue Growth
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Description du poste
About the role
The Sales Specialist will drive high‑quality revenue from low‑ and mid‑tier iGaming players through proactive outbound engagement. You will focus on converting engagements into deposits, reactivating dormant accounts and sustaining revenue while maintaining compliance.
Key responsibilities
- Proactively contact assigned core player segments via outbound calls and direct messaging.
- Convert interactions into successful deposits and increase deposit frequency.
- Reactivate dormant players within approved promotional frameworks.
- Identify and flag players with VIP potential for further nurturing.
- Monitor deposit attempts, guide players toward successful payment methods, and coordinate with Payments on systemic decline issues.
Required profile
- Experience in iGaming sales or outbound engagement.
- Strong understanding of online payment methods, transaction behavior and bonus mechanics.
- Proven ability to work in KPI‑driven environments.
- Excellent sales, communication and negotiation skills in English.
- High attention to detail, compliance awareness and risk‑control discipline.
- Flexibility to work shift‑based schedules, including weekends.
Required skills
What we offer
- Dynamic, performance‑driven environment within the fast‑growing iGaming sector.
- Opportunities for professional growth and career advancement.
- Competitive compensation linked to revenue performance.
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