Digital Services Officer – Mtskheta, Dusheti

About the role

Join the Bank of Georgia as a Digital Services Officer, supporting customers in the Mtskheta and Dusheti regions. You will work in a service centre, assisting clients through remote channels and promoting the bank’s digital products.

Key responsibilities

• Learn and apply Bank of Georgia’s processes and product portfolio.
• Assist and consult customers who contact the service centre via remote channels.
• Present, activate and guide customers in using the bank’s digital products.
• Manage customer queues and redirect inquiries as needed.
• Provide accurate information and support to ensure a smooth customer experience.

Required profile

• Active, with well‑developed communication skills.
• Enjoy meeting new people and helping them.
• Student in the 3rd or 4th year of study, or a recent graduate.
• Interest in the banking sector and a desire to build a career at Bank of Georgia.

Required skills

What we offer

• Full‑time permanent contract with a fixed salary of 700 GEL per month plus a monthly performance bonus.
• Two‑week theoretical and practical training to develop banking product knowledge and personal skills.
• Comfortable workspace in a standard service centre.
• Opportunity to work with professionals, continuous development and a clear career path within the bank.