Integration Architect

About the role

We are looking for an Integration Architect to design and govern the end‑to‑end integration architecture that connects our developer portal with enterprise observability, ITSM and monitoring platforms. The role ensures consistent, permission‑aware visibility of service health and dependencies across the organization while supporting remote work from anywhere in Georgia.

Key responsibilities

• Define integration architecture, API contracts, data models, authentication patterns and event flows linking Backstage to observability, ITSM and monitoring tools.
• Architect monitoring integration, embed dashboards (Grafana/LGTM) per catalog entity, and manage entity‑to‑dashboard mapping with authentication passthrough.
• Design ITSM/CMDB integration, including CI schema mapping, catalog‑to‑CMDB synchronization, ticket‑creation flows and error handling.
• Lead GitOps integration with ArgoCD, covering plugin integration, API authentication, entity‑annotation mapping and RBAC projection.
• Own announcements and notifications integration, configuring email/Teams webhooks and publisher RBAC.
• Define database visibility for Azure SQL, Cosmos DB, PostgreSQL and search integration with Elasticsearch/pgsearch.
• Architect SDD document generation from repository/catalog metadata and IaC module outputs.
• Collaborate with Backstage, Azure and VMware architects to surface telemetry and metadata in the portal.
• Provide governance during implementation, validate service visibility and support monitoring, reconciliation and documentation processes.

Required profile

• 2+ years experience designing system integrations across monitoring/observability platforms, ITSM/CMDB systems and GitOps tools.
• Hands‑on experience with ServiceNow (CI schema design, catalog‑to‑CMDB sync, ticket workflows).
• Proven ability to work remotely and coordinate with distributed teams.

Required skills

• API design – data contracts, OIDC authentication, event‑driven flows.
• Backstage platform integration.
• Grafana, LGTM, ServiceNow, ArgoCD.
• Azure SQL, Azure Cosmos DB, PostgreSQL.
• Elasticsearch, pgsearch.
• GitOps concepts, RBAC implementation.

What we offer

• Fully remote work from any location in Georgia.
• Access to modern offices in Tbilisi and Batumi, plus coworking space in Kutaisi.
• Opportunity to shape enterprise‑wide integration strategy.