Email Copywriter & Account Coordinator

About the role

Join a fast‑growing Shopify retention agency as an Email Copywriter & Account Coordinator. This full‑time, entry‑level position offers a steep learning curve, real ownership from day one, and a clear path toward senior retention management.

Key responsibilities

• Write email copy for 5‑6 pod accounts following the strategy set by the senior retention manager.
• Keep projects on track by providing status updates, chasing approvals, and managing day‑to‑day sequencing.
• Contribute ideas to account strategy and develop your own strategic instincts.
• Pull and format reports for senior managers to inform decision‑making.
• Identify and resolve blockers before they affect clients.

Required profile

• First agency experience, preferably with DTC email copywriting.
• Demonstrated project‑management ability to keep tasks, approvals, and deadlines organized.
• Reliability and a track record of delivering commitments without constant follow‑up.
• Willingness to own mistakes, apply feedback, and continuously improve.
• Genuine hunger to grow into strategy and account ownership.
• Availability to work online from 12 pm–5 pm CET.

Required skills

What we offer

• Competitive salary.
• Generous paid time off.
• Fully remote work environment.
• Structured growth path: Associate → Retention Manager → Senior Retention Manager.
• Access to tools, data, courses, and coaches.
• Direct interaction with founders of leading e‑commerce brands.